Improve your guest's experience
Improve the customer experience in your venue and remove manual tasks with automated workflows, sending alerts to guests when the time is right. Adding a new guest is simple and a receipt printer can print off a number or staff can enter the mobile number of the guest. The wait screen will display the guest name, waiting time and can be tailored to capture any addition guest information. Staff will trigger the 'notify' button to display their number on the display board or send an SMS to their mobile phone. Management can access detailed analytics and reporting to show wait time trends and assess busy periods.
Traditional style guest paging to alert anyone, anywhere within your venue. Pagers are a simple, yet effective way to get your customers attention.
Our simple software platform can be utilised to register guest's details and place them in the queue. When you are ready to call them, simply tap on the notify button and instantly they will be alerted by SMS.
When utilising the wait management software, you will be able to generate statistics and analytical data to help assist improvements in staff performance and decrease customer waiting times.