Guest Wait Management and Paging

Guest Wait Management

Alert guests anywhere on site with a touch of button. Guests can be alerted with pagers, SMS or digital display.

Improve your guest's experience

Improve the customer experience in your venue and remove manual tasks with automated workflows, sending alerts to guests when the time is right. Adding a new guest to the wait queue is simple. A receipt printer can print off a number or staff can enter the mobile number of the guest for instant notification.

The wait screen will display the guest name, waiting time and can be tailored to capture any addition guest information. Staff will trigger a message with the push of a button to display their number on the display board or send an SMS to their mobile phone.

Management can access detailed analytics and reporting to show wait time trends and assess busy periods to optimise venue operations.

Focus on iced chocolate drink with waitress taking digital pagers form customer

Guest Paging

Traditional style guest paging to alert anyone, anywhere within your venue. Pagers are a simple, yet effective way to notify customers.

Wait Management

Our simple to use software platform can be utilised to register guest information and place them in the queue. When the time is right, simply tap on the notify button and your customer will be instantly alerted by SMS.

reports

Reporting

When utilising the Wait Management software, you will be able to generate statistics and analytical data to improve staff performance, customer service and reduce customer waiting times.

Want to see it in action? Book a call at a time to suit your schedule