Messaging and Communications System

PulseLive for Healthcare

Improve communications with a staff paging and messaging platform that integrates with nurse call, patient entertainment, patient admission, building management and more.

Create a seamless patient experience

The PulseLive Messaging and Communications System is an intelligent and automated communications platform that integrates nurse call and other disparate systems to allow configurable, automated, clinical workflows, improving the patient experience and providing better care outcomes.

integrations

Integrations

  • Nurse Call Systems
  • Patient Admission Systems
  • Patient Entertainment Systems
  • Building Management
  • Security Systems
  • Fire Panels
  • RTLS
  • Master Clock
  • Visitor Sign-in Systems

Processes and Workflows

The process worker engine is extremely sophisticated and can be customised and configured to suit any workflow requirement. These processes can be escalations to other staff, or notifying teams based on events meeting a certain criteria or threshold. Staff members are grouped in a role-based setup, to allow specific events being actioned by nominated roles.

workflow
reports

Analytical Data

All events are processed and logged through the database giving you full access to your data, allowing you to process real-time reports and analytical information. Authorised users will be able to generate reports through the portal and save to PDF or print as required. Additionally, you can schedule automated reports to be emailed direct to your email address to save you time.

Sample Reports

Features

  • Event Priorities
  • Real-time analytics
  • Dynamic staff assignments
  • Scheduled reports
  • Smartphone integration
  • Event workflow triggers
  • PC, tablet & BYOD access
  • Unlimited escalations
  • Priority allocations
  • High availability
  • 24/7 monitoring

Create a seamless patient experience

Dynamic Staff Assignment

Staff can be assigned to any event in any location, based on the role they are nominated for.

Real-time Analytics

Reports and statistical data is available to authorised users to generate real-time data for better informed decision making. Analytics data will show staff performance, locations, events and response times.

Smart-phone Integration

Bring your system into the new age with the latest technology with full smart-device integration. Staff can receive messages on their phone, accept/reject calls and perform additional workflows as required.

Traditional Pagers

Alphanumeric pagers are still a reliable and easy way to receive messages anywhere on site. Large font sizes and bright backlights will help staff to read messages quickly, even in dull lighting areas.

Prioritise Alerts

Some events are higher priority than others. This system will give you the ability to prioritise calls over others, such as code blue events.

Custom Designed Workflows

Each event triggered has it's own workflow and escalation path to ensure that all events are processed quickly and efficiently, with additional notifications as required.

High Available Architecture

The solution can be designed in a high availability setup, ensuring the system stays functional at all times with full monitoring and notifications if any issues arise.

SQL Server Database

All storage for configuration and logging is done via SQL Server. It can be hosted on any environment, from SQL Server Express to a full SQL Server Enterprise Cluster, with additional storage into your data lake.

Want to see it in action? Book a call at a time to suit your schedule

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